Last updated: June 2026
Our products are made to order. Each item is printed specifically for you when you place your order, which means we cannot accept returns for sizing issues or change of mind. However, we fully stand behind the quality of our products.
If your item arrives defective, damaged, or with a print error, we will replace it at no charge. To request a replacement:
If you received the wrong product, wrong size, or wrong color, contact us within 30 days and we will send the correct item immediately.
If your package is confirmed lost by the carrier and has not arrived within 30 days of the estimated delivery date, we will reship your order at no charge.
Refunds are issued only in cases where a replacement cannot be provided (e.g., product discontinuation). Refunds are processed to the original payment method within 5–10 business days.
For any return or refund requests, email support@pmswag.com with your order number and we'll make it right.