Customer Support

Each item is printed on demand. Allow 2–7 business days for production, then add shipping time: 5–10 days in the US, 7–14 days internationally. You'll receive a tracking number once your order ships.

Orders enter production quickly. If you need to make a change, email support@pmswag.com immediately with your order number. We'll do our best but cannot guarantee changes once production has started.

We're sorry to hear that! Email support@pmswag.com with your order number and a photo of the damage within 30 days of delivery. We'll ship a replacement at no charge.

Because each item is made specifically for you, we're unable to accept returns for size or color preferences. We recommend checking the size chart on each product page before ordering. See our full Return Policy.

Yes! We ship to over 100 countries. International orders may be subject to customs duties or import taxes, which are the responsibility of the recipient. See our Shipping Policy for delivery estimates by region.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) processed securely through Stripe. We do not store your card information.

Yes! For orders of 10+ items or wholesale enquiries, email hello@pmswag.com and we'll work out the details.

First check with neighbours and your building's mail room. If it still can't be located after 3 business days, contact us and we'll file a claim with the carrier and reship your order.